Drawing from my early work alongside the founders of Covenant House and AmeriCares and then decades of experience serving local, national and global charities, I share these AI insights in deep gratitude to my mentors and the many causes I've had the privilege to support.

Four case studies highlight how nonprofits are leveraging OpenAI's ChatGPT

  1. Simplifying Access to International Funding: Serenas, a Brazilian nonprofit focused on ending violence against women and girls, uses ChatGPT to streamline the process of securing international funding. By quickly drafting grant proposals and adapting content for different donor templates in multiple languages, ChatGPT has significantly eased their fundraising efforts, allowing them to connect with more donors despite limited resources.

  2. Improving Client-Centered Care: The GLIDE Unconditional Legal Clinic in San Francisco uses ChatGPT to enhance the support they provide during walk-in client meetings. With pro-bono attorneys often limited in time, ChatGPT helps by summarizing large documents, identifying key issues, and offering relevant referrals, enabling attorneys to provide more comprehensive legal aid within a short time frame.

  3. Enhancing Data Analysis Capabilities: THINK South Africa is empowering public health professionals by training them to use ChatGPT for data cleaning, analysis, and interpretation. Despite initial hesitation, participants found that ChatGPT not only improved their efficiency but also enhanced their creative and analytical thinking. THINK is now expanding this training to maximize the impact of ChatGPT across public health initiatives in South Africa.

  4. Curating High-Quality Resources: Team4Tech, a nonprofit working to bridge the global digital equity gap, utilizes ChatGPT to curate their extensive EdTech resource hub. By performing initial evaluations of new resources, ChatGPT helps streamline the curation process, allowing Team4Tech to ensure that the nonprofits they support have access to the best available resources, ultimately benefiting millions of learners worldwide.

These examples illustrate the diverse ways in which ChatGPT can support nonprofits, from improving client services to enhancing fundraising and data analysis capabilities, all contributing to greater social impact.

Nonprofit AI Report

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